Privacy Policy
As a mental healthcare provider, we are bound by a strict ethical and legal duty of confidentiality. We adhere to the provisions of the Mental Healthcare Act, 2017 and the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 (SPDI Rules). All information shared by you during consultations is held in the strictest confidence.
We may collect the following types of information:
• Personal Information (PI): Your name, email address, phone number, residential address, and other contact details you provide when booking an appointment or using our contact forms.
• Sensitive Personal Data or Information (SPDI): This includes your medical history, mental health history, symptoms, diagnoses, consultation notes, and any other health-related information you provide to our medical professionals during your care.
• Non-Personal Information: We may collect technical information about your visit to our website, such as your IP address, browser type, and pages visited, to improve our website’s functionality.
• Personal Information (PI): Your name, email address, phone number, residential address, and other contact details you provide when booking an appointment or using our contact forms.
• Sensitive Personal Data or Information (SPDI): This includes your medical history, mental health history, symptoms, diagnoses, consultation notes, and any other health-related information you provide to our medical professionals during your care.
• Non-Personal Information: We may collect technical information about your visit to our website, such as your IP address, browser type, and pages visited, to improve our website’s functionality.
Your information is used for the following purposes:
• To provide you with psychiatric consultation, diagnosis, and treatment.
• To schedule and manage your appointments.
• To communicate with you regarding your care, appointments, or inquiries.
• To maintain accurate and legally-compliant medical records.
• To process payments for services rendered (if applicable).
• To comply with legal and regulatory requirements.
• To provide you with psychiatric consultation, diagnosis, and treatment.
• To schedule and manage your appointments.
• To communicate with you regarding your care, appointments, or inquiries.
• To maintain accurate and legally-compliant medical records.
• To process payments for services rendered (if applicable).
• To comply with legal and regulatory requirements.
We do not disclose your SPDI (health information) to any third party without your explicit, written consent, except in the following limited and legally mandated circumstances:
• If required by a court order or other legal process.
• If there is a clear and imminent risk of harm to yourself or others.
• To another healthcare professional for the purpose of your treatment, but only with your consent.
We will never sell, rent, or trade your personal or sensitive health information for marketing purposes.
• If required by a court order or other legal process.
• If there is a clear and imminent risk of harm to yourself or others.
• To another healthcare professional for the purpose of your treatment, but only with your consent.
We will never sell, rent, or trade your personal or sensitive health information for marketing purposes.
We implement robust technical, administrative, and physical security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. This includes secure storage of medical records, access controls, and other practices in line with the SPDI Rules.
In accordance with the Mental Healthcare Act, 2017, you have the right to:
• Access your medical records.
• Request correction of any inaccurate or incomplete information in your records.
• Refuse treatment or withdraw consent (subject to legal provisions).
• Know the details of your treatment plan.
• Access your medical records.
• Request correction of any inaccurate or incomplete information in your records.
• Refuse treatment or withdraw consent (subject to legal provisions).
• Know the details of your treatment plan.
Our website may use “cookies” (small text files) to enhance user experience. These are typically used to remember your preferences or analyse site traffic. You can set your web browser to refuse cookies, but this may affect the functionality of the site.
Our website may contain links to other sites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read their privacy policies.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.
Grievance Officer: Dr Asish Asutosh Choudhury (Grievance Officer)
Address: FIRST FLOOR, PLOT NO.3066/4357, Tower C, Sankarpur, Patrapada, Shreekhetra Greenwood, Khandagiri, Bhubaneswar, Khordha, Odisha 751019
Email: rayofhopepsychiatry@gmail.com
Address: FIRST FLOOR, PLOT NO.3066/4357, Tower C, Sankarpur, Patrapada, Shreekhetra Greenwood, Khandagiri, Bhubaneswar, Khordha, Odisha 751019
Email: rayofhopepsychiatry@gmail.com